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Omnichannel Communication Platform

One Platform.
Every Conversation.

Connect WhatsApp, Instagram, Messenger, Email, SMS, Live Chat and more — manage every customer conversation from one powerful platform.

Book a Demo Explore Platform

Official WhatsApp Business Platform · Automation · AI agents · APIs

Meet your customers wherever they are.

Connect the channels your customers already use and manage them from one place.

WhatsApp Business Platform
Instagram Messenger
Messenger Facebook Pages
Telegram Bots & business
LINE Official account
Email Shared inbox
SMS Two-way & OTP
Live Chat Web & in-app
Viber Business messages
Google RCS Rich business
Zalo Official account
Custom channel Via API

Omnichannel Inbox

Every conversation.
One inbox.

Give your team one workspace to manage customer conversations across every connected channel.

Multi-Agent Inbox Your whole team works in one shared workspace.
Smart Assignment Route by channel, language, team or workload.
Internal Notes Discuss privately without leaving the thread.
Customer Profile Contact details, tags and orders in context.
Conversation History Every past interaction across every channel.
Tags & Segmentation Organise conversations and build audiences.
SLA Monitoring Track first response and resolution targets.
Supervisor View Live visibility across queues and agents.

Automation

Automate conversations.
Not relationships.

Build intelligent workflows that route conversations, trigger actions and automate repetitive customer interactions — while your team stays in control.

Workflow BuilderDesign flows visually with triggers, conditions and actions.
Smart RoutingSend each conversation to the right team, first time.
Auto AssignmentBalance workload by skill, language or availability.
Auto ReplyAnswer common questions instantly, around the clock.

Explore automation

beeoneten AI

AI that works
alongside your team.

Let AI handle repetitive conversations, assist human agents and take action using your business knowledge and systems.

AI Assistant

Built to help your agents.

Suggestions appear right beside the reply box, so agents answer faster without losing their voice.

Suggested Replies Conversation Summary Rewrite Response Intent Detection Knowledge Search Translation

AI Agent

Built to take action.

The AI agent reads your knowledge base, calls your systems and answers with real data — then hands over to a human whenever it should.

Answer Questions Qualify Leads Check Orders Create Tickets Collect Information Call External APIs Escalate to Human

One platform.
Built for every team.

Marketing, sales, support and operations work from the same conversations — with the tools each team needs.

Reach the right audience on the channel they answer.

Plan campaigns, segment your audience and measure every broadcast — without leaving the platform.

Campaigns
Broadcast
Audience Segmentation
Personalized Messaging
Campaign Analytics

Learn more

Developers

Built for conversations.
Ready for developers.

Integrate customer communication directly into your applications using beeoneten APIs. 

# Send a WhatsApp message
POST /v1/messages
Authorization: Bearer $BEEONETEN_API_KEY

{
  "channel": "whatsapp",
  "to": "+62xxxxxxxxxx",
  "message": "Your order has been shipped."
}

# 202 Accepted
{ "id": "msg_9f2c", "status": "queued" }

WhatsApp API

Send and receive on the official WhatsApp Business Platform.

POST /v1/messages

SMS API

Two-way SMS with delivery reporting.

POST /v1/messages

Email API

Transactional email from the same platform.

POST /v1/messages

Voice API

Voice calls and voice OTP delivery.

POST /v1/calls

OTP API

Generate, deliver and verify one-time passcodes.

POST /v1/otp/verify

Webhooks

Receive message, status and conversation events.

POST your-endpoint

Works with the tools
you already use.

Sync customers, orders and conversation data with the systems your business already runs on.

Salesforce
HubSpot
Shopify
WooCommerce
beeoneten REST API · Webhooks
Google Sheets
Slack
n8n
Zapier
Need something else? Build it yourself. REST API · Webhooks · Custom channels View the API

Built for businesses
of every scale.

From a single support team to a multi-brand operation — with the controls, access management and support enterprise buyers expect.

Role-Based Access Control

Give each team and role exactly the access it needs.

Audit Logs

A record of who did what, across workspaces and channels.

SSO

Sign in with your existing identity provider.

High Availability

Infrastructure designed for continuous operation.

Security

Encryption in transit and at rest, with access controls.

API

Every capability in the product is available over API.

SLA

Service level agreements available on enterprise plans.

Dedicated Support

A named contact for onboarding and escalation.

Indonesia-Based Support

Local team, local hours, local language.

Certification status, uptime commitments and data residency options are confirmed during the procurement process. Request the security overview

Trusted for conversations that matter.

Businesses across retail, financial services, logistics, education and healthcare run their customer conversations on beeoneten.

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Messages Processed TBC

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Businesses TBC

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Industries TBC

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Countries TBC

Ready to transform
your customer conversations?

Bring every channel, every team and every customer conversation together with beeoneten.

Book a Demo Talk to Sales

Local team in Indonesia · Onboarding support included