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For marketing teams

Marketing that
starts a conversation.

Turn ad clicks into chats, keep customers coming back with messages they actually open, and hand ready buyers to sales without losing the thread.

Click-to-chat ads · Campaigns · Segments · Journeys · Reporting

Ads that start conversations

Send ad clicks straight into a chat, where questions get answered while interest is high.

Messages people open

Reach customers on WhatsApp and Instagram, where they already spend their day.

Marketing and sales in one place

When a lead is ready, the conversation passes to sales with its full history.

Capture

Every click can
become a conversation.

Instead of sending people to a form and hoping they fill it in, open a chat. Questions get answered on the spot, and every lead arrives tagged with where it came from.

Click-to-chat adsAds that open a WhatsApp or Instagram conversation instead of a landing page.
Website and QR codesA chat button on your site, or a QR code on packaging, posters and receipts.
Instant first replyGreet every new lead, ask a qualifying question, and tag the answer.

Nurture

Stay relevant,
not just frequent.

Send the right message to the right segment at the right moment, from a launch announcement to a reminder about a cart left behind.

Segments that update themselvesBuild audiences from tags, purchases and replies, and reuse them for every send.
Personal, at scaleNames, products and order details filled in for each customer.
Timed journeysFollow up after a purchase, a quiet month or an abandoned cart, automatically.

Use cases

What marketing teams use it for.

The campaigns and journeys that work best in a chat.

Promotions

Announce a sale or launch to the segment most likely to buy.

Abandoned cart

Remind shoppers about what they left behind, with a link back.

Back in stock

Tell interested customers the moment an item returns.

Lead qualification

Ask the right questions first, then pass hot leads to sales.

Event reminders

Confirm registrations and remind attendees before the day.

Win-back

Reach customers who have gone quiet with a reason to return.

Reviews and feedback

Ask for a review a few days after delivery, in the chat.

Loyalty and VIP

Give your best customers early access and personal service.

Measure

See what each message
actually achieved.

Follow every campaign from delivery to reply, and every lead back to the ad or code that brought it in.

Results per campaignDelivered, read, replied and opted out, for every message you send.
Source on every leadKnow which ad, QR code or campaign each conversation came from.
Into your own reportsExport or sync results to the tools your team already uses.
A marketing professional presenting campaign results while holding a tablet

Getting started

A playbook for your first month.

Start small, learn what your customers reply to, then scale it.

  1. 1

    Connect your channels

    Start with WhatsApp and Instagram, where most conversations begin.

  2. 2

    Open the entry points

    Point ads, your website and QR codes at a chat, with an automatic first reply.

  3. 3

    Build your first segment

    Group customers by what they bought or asked about.

  4. 4

    Send and learn

    Run a campaign, answer the replies, and compare results by segment.

Common questions.

Can we send promotions to everyone in our contact list?

Only to customers who agreed to receive them on that channel. beeoneten records opt-in per contact and leaves out anyone without it, which also protects your number's reputation.

How do click-to-chat ads work with beeoneten?

You create the ad in Meta's ad tools and choose WhatsApp or Instagram as the destination. Conversations it starts arrive in beeoneten, where an automatic reply can greet and qualify the lead.

Does marketing need help from developers?

No for campaigns, segments and automated replies. A developer is only needed to connect your own store or CRM, for example to trigger abandoned-cart messages.

What happens when a customer replies to a campaign?

The reply opens a conversation in the shared inbox. It can be answered by the AI agent or routed to a person in marketing or sales, with the campaign shown in context.

What does a WhatsApp campaign cost?

Meta charges for marketing template messages at rates set per country, separately from your beeoneten plan. Our team can explain how this is billed for your account.

Plan your next campaign
with our team.

Tell us what you are launching. We will map the entry points, the segment and the follow-up with you.

Local team in Indonesia · Onboarding support included