WhatsApp Business Platform
The channel your
customers already use.
Connect your WhatsApp Business number to beeoneten and give your whole team one shared inbox — with automation, AI agents and an API behind it.
Official WhatsApp Business Platform · Multi-agent · Message templates
One number
Your whole team answers from the same business number
No device limit
Add agents without adding phones or SIM cards
Full history
Every conversation is kept, searchable and auditable
Shared inbox
Your team, one WhatsApp number.
WhatsApp Business on a phone is built for one person at a time. On the Business Platform, every agent works from the same number — with ownership, notes and handover.
In queue
14
Agents online
6
First reply
41s
Within SLA
| Customer | Last message | Agent | Window |
|---|---|---|---|
| DA Dewi Anggraini | Yes please, but I have a question about delivery… | Sari | 18h |
| BW Bayu Wicaksono | I transferred the invoice this morning | Finance | 21h |
| NK Nadia Kusuma | Thanks, that is clear now 🙏 | Rian | Closed |
| HP Hendra Putra | Can you ship to Makassar? | AI Agent | 23h |
Everything WhatsApp Business allows.
The Business Platform supports more than plain text. beeoneten exposes all of it.
Message templates
Pre-approved messages for notifications and follow-ups outside the 24-hour window.
Rich messages
Buttons, list menus, images, documents and location in a single thread.
Automation
Trigger replies, routing and follow-ups from any event.
AI agent
Answer common questions and escalate to a person when it matters.
Messaging API
Send and receive programmatically from your own systems.
Webhooks
Push delivery, read and reply events into your stack in real time.
Onboarding
From nothing to live,
with us doing the paperwork.
WhatsApp Business Platform access requires verification by Meta. We handle the submission and keep you updated at each stage.
-
1
Prepare a number
Choose the number you want to use. We check whether it can move to the Business Platform as it is.
-
2
Business verification
Meta verifies your business details. We prepare and submit the documents with you.
-
3
Connect the number
We connect the number to your beeoneten workspace and configure your teams.
-
4
Templates approved
Your notification templates are submitted for approval before go-live.
-
5
Go live
Your agents sign in and start handling conversations.
Lead time depends on how quickly Meta completes verification, which is outside our control. We will give you a realistic estimate before you commit.
Already agreed with our team?
Send your documents and brand details to start your WABA registration.
Common questions.
Can I use a number that is already on the WhatsApp app?
Often, yes, but the options depend on your situation. Some numbers need to be removed from the app first, and in other cases a number can be connected while you keep using the app. Our team checks your number and explains the choices before you start.
Does it look different to the customer?
They see a normal WhatsApp chat with your business profile. Verified businesses can show their business name to customers.
How long does verification take?
Meta decides the timeline, not us. Straightforward cases are usually quick; incomplete documents are the most common cause of delay.
What is the 24-hour window?
Once a customer messages you, you can reply freely for 24 hours. After that, you may only send a pre-approved template.
How is it charged?
Meta charges for certain template messages, at rates that differ by country and category. These charges are separate from your beeoneten plan — ask us and we will break it down for your volume.
WhatsApp is one of many.
Every channel lands in the same inbox, so your team never switches tools.
Ready to run WhatsApp
properly?
We will walk you through onboarding, verification and what it costs for your volume.
Local team in Indonesia · Onboarding support included