Live Chat
Talk to visitors
while they are deciding.
Add a chat widget to your website or app. The AI agent answers instantly, your team steps in for the rest, and visitors can carry the conversation over to WhatsApp or email.
Website widget · In-app chat · AI agent · Continue on WhatsApp
Help at the moment of choice
Answer questions while the visitor is still on the product page.
Never closed
The AI agent replies at night and on weekends.
The conversation continues
Visitors can move to WhatsApp or email and keep the same thread.
AI agent
Answers in seconds,
at any hour.
Delivery, returns, opening hours, stock: the AI agent answers from your own content and hands the visitor to a person when it should.
Shared inbox
Website chats beside
every other channel.
Chats from your site land in the same inbox as WhatsApp and Instagram, so your team answers them all the same way.
In queue
14
Agents online
6
First reply
41s
Within SLA
| Customer | Last message | Agent | Window |
|---|---|---|---|
| DA Dewi Anggraini | Yes please, but I have a question about delivery… | Sari | 18h |
| BW Bayu Wicaksono | I transferred the invoice this morning | Finance | 21h |
| NK Nadia Kusuma | Thanks, that is clear now 🙏 | Rian | Closed |
| HP Hendra Putra | Can you ship to Makassar? | AI Agent | 23h |
Capabilities
Everything you need for live chat.
A widget that fits your brand, and a team inbox behind it.
Branded widget
Your colours, logo and greeting.
Website and app
Works on desktop, mobile web and in your app.
AI agent
Instant answers around the clock.
Office hours
Show when your team is available.
Continue elsewhere
Move the chat to WhatsApp or email.
Contact capture
Collect details to follow up.
Routing
Right team, every time.
Reporting
Chats, response times and conversions.
Leads
Visitors who chat
become contacts.
Collect a name and number in the chat, tag where the visitor came from, and follow up later on the channel they prefer.
Getting started
Live on your site today.
Copy one snippet into your site, or ask your developer to add it to your app.
-
1
Style the widget
Choose colours, logo, greeting and office hours.
-
2
Add the snippet
Paste one line of code into your website.
-
3
Connect your answers
Load help content so the AI agent can reply.
-
4
Start chatting
Visitors' messages arrive in the shared inbox.
Common questions.
Will the widget slow down our website?
The widget loads after your page and only opens fully when the visitor clicks it, so it has little effect on how fast your site appears.
What happens if nobody is online?
The AI agent keeps answering. Questions it cannot resolve are collected with the visitor's contact details, so your team can reply when they are back.
Can visitors continue on WhatsApp?
Yes. The widget can offer WhatsApp or email, and the conversation stays on the same contact profile.
Can we use it in our mobile app?
Yes. Talk to our team about adding chat to your app; your developers will need to include it in a release.
See the widget
on your own site.
We will set up the widget with your colours and answers during the demo.
Local team in Indonesia · Onboarding support included